Terms of Service

What Zuren is

An informational personal-finance dashboard: it consolidates financial records you provide, computes analytics deterministically, and flags observed changes. It is provided as-is, without warranty.

What Zuren is not

Not investment, tax, legal or financial advice. It never recommends buying or selling anything, executes no transactions, and cannot move money. Figures are only as accurate as their inputs and data sources, and displayed exchange rates are daily reference fixings, not live market prices. Decisions you make remain yours.

Your responsibilities

Keep your credentials to yourself, enter only data you are entitled to use, and do not attempt to access other users' data or disrupt the service.

Payment in this release

This release does not offer subscriptions and takes no payments; no card or payment details are collected. Before Zuren charges for anything, these terms will change, under a new version, and you will be asked to accept them first. The sections below describe how paid subscriptions work once they start; none of them applies to this release.

Subscriptions, once they start

Zuren will then be offered on a paid subscription. The price and billing period are shown on the pricing page and again on the payment processor's checkout page before you confirm anything; the amount you see there is the amount you are charged.

Card details are entered on the payment processor's own pages and never reach Zuren's servers.

New subscriptions begin with a free trial of 14 days. Your card is collected when you subscribe but is not charged during the trial. You have the full product for those 14 days. When the trial ends, the first payment is taken automatically and the subscription continues at the price shown — unless you cancel before then, in which case you are charged nothing at all.

After the trial, subscriptions renew automatically at the end of each billing period, at the price then shown, until cancelled. Any taxes that apply are handled at checkout.

Cancelling

You can cancel at any time from the billing portal, reached from the pricing page. Cancelling during the free trial means no payment is ever taken. After that, cancelling stops future renewals; it does not end the period you have already paid for, and access continues until that period ends.

If a renewal payment fails, Zuren keeps your account in good standing for a short grace period while the payment processor retries, rather than cutting access off at the first failure.

Refunds

Billing periods already started are non-refundable by default, because cancelling leaves your access running to the end of that period. If something has gone wrong — a charge you did not expect, a period you could not use, a fault on our side — write to support and it will be looked at properly rather than refused on principle.

Price changes

Prices may change. A change never applies to a period you have already paid for, and existing subscribers are told before a new price takes effect, with enough notice to cancel first if they would rather not continue.

Termination and changes

You can clear manual accounts in the dashboard, or contact support to request account closure. Legal and audit retention may apply. These terms may change; material changes bump the version shown above, and the current version is always the one published here.